FAQ

new to Falsettos®?

Falsettos® FAQ

What are Falsettos®, exactly?

Can I reuse my Falsettos®?

How long do Falsettos® stay on?

What’s the best way to apply or remove them?

Will Falsettos® damage my natural nails?

Are press-ons really better than the salon?

Why we love our Sticky Tabs

What's the difference between Falsettos®and store-bought nails?

What makes RTW different from your traditional Falsettos®?

Ordering & Shipping

How long will it take to receive my order?

Can I cancel or modify my order after it has been placed?

how many nails come in a full set?

I can't find a design I liked before - what now?

Sizing & Fit

How do I select my sizes for my order?

Do I need a sizing set before I order?

The Mini Bar

How do I change my design after adding it to cart?

Why should I select a base color?

How often do you upload new colors and designs?

Virtual Design Sessions

what is the difference between a design session and the Mini Bar?

Can I design a look for my wedding and bridal party?

How do I book a Virtual Design Session?

RTW Nail Return Program

Can I send back the extra nails I didn’t use?

Why would I send back nails I didn’t wear?

Do I have to pay to send them back?

What should I include in the envelope?

How will I get my reward?

Can I return worn nails?

Our Brand & Philosophy

Are you trying to replace nail salons?

Do you work with nail salons or other beauty professionals?

Who are Falsettos® really for?