FAQ

Once your order is received, it is created in 5-7 business days. Once completed, it will ship according to your shipping preference you selected at checkout.

We start allocating supplies for your order when it is received. You have 2 hours to cancel or modify your order. After 2 hours, it can not be modified or cancelled. If you have any questions before placing your order, don't hesitate to contact us. We are here to help.

We always recommend our clients to purchase a sizing set before ordering. While waiting for it to arrive ( 2-3 days) you can have fun and create looks using our online designer, browse our collections or book your 1:1 Design Session.

Once you receive your sizing set and upload your sizes, we keep them on file for future orders.

To upload your nail sizes, sign into your client account and click on Profile. You will be able to update your sizes there.

We create 50 pieces of each design in each size. Once they are sold out, they can't be purchased unless we re-release or if you book a Bespoke Design Session.

A full set in (10) ten nails. We create your full set using the nail sizes we have on file. If we don't have your sizes, please purchase a sizing set.

In your cart, you will see your design. Click on it and it will take you back to our Online Designer with the set you created.

Looks on our Online Designer change throughout the year. We like to focus on trending, seasonal and classical looks. If you don't see what you are looking for or have a certain look in your head, book a Design Session.

Mostly, it's a timesaver. Some clients have a color in mind they want to start with and when you select it as a base color, you don't have to select that same color for every single nail.

Don't worry. If you select a starting base color, you still can change individual nails to other solid colors and looks.

With our Online Designer, you are able to create a custom set, in real-time, from curated looks. When you book a Design Session, you get access to our entire library of colors, desings and embellishments.

Absolutely!! During your Design Session, you will design your looks and we send sizing sets to your bridal party. Once we have their sizes, we create the custom looks and mail them to you or to them directly.

Not at all. The Falsetto Bar was created by a licensed nail tech who loves the art and energy of the salon experience. We’re not here to compete—we’re here to compliment.

Press-ons offer something different: freedom, flexibility, and fast glam when a salon visit just isn’t possible. Whether it’s due to health concerns, scheduling conflicts, sensory needs, or travel—our nails step in to make sure no one has to go without feeling polished and powerful.

Yes! We welcome collaboration with stylists, bridal salons, spas, estheticians, and fellow nail techs. Whether it’s through retail partnerships or custom bridal packages, Falsetto is designed to be a bonus beauty solution, not a replacement.

Everyone—especially those who feel like they’ve been left out of traditional beauty spaces. That includes:

• Brides whose schedules don’t allow a group salon trip
• Nail lovers who just want to change their look as often as their outfit
• Anyone too busy, burned out, or budget-conscious for regular appointments
• Cancer patients or people with compromised immune systems
• People with sensory sensitivities who find salons overwhelming

If you want your nails done, we are for you.